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According to the Global Employee Relationship study, whenemployees believe they work for ethical companies, 55% are trulyloyal, compared to only 25% in less ethical companies. Unethicalbehavior contributes to the 25% who say s they are chronicallydisappointed, angry, lacking loyalty and likely to leave or sue.
A study of 100 coached professionals found a 570% return oninvestment. Coaching improved productivity 53%, quality 48%,work relationships 77%, and overall job satisfaction increased61%.
Emotional intelligence relates to values and ethics, as well asinterpersonal social skills, self-awareness, and emotionalmanagement of [link widoczny dla zalogowanych] self and others. Values-based leadership increasesretention and profitability and reduces turnover and legalcosts.
According to "The Economist," (Dec. 2002), executive coaching [link widoczny dla zalogowanych] isgrowing by about 40% a year.
In order to cope with the fast pace and information overload intoday's world, global interaction on a daily basis, and ethicalissues -- in order to become change-proficient -- executivesrealize they need strong emotional intelligence skills.
It's a major growth industry says the [link widoczny dla zalogowanych] Harvard Business SchoolJournal, July 2002. "At least 10,000 coaches work for businessestoday, up from 2,000 in 1996. And that figure is expected toexceed 50,000 in the next five years. [link widoczny dla zalogowanych] Executive coaching is alsohighly profitable; employers are now willing to pay fees rangingfrom $1,500 to $15,000 a day."
An Ethics Resource Center study found that 90% of [link widoczny dla zalogowanych] employeesvalue leaders with integrity as highly as they value income.
Why the boom? John Kotter, Professor of Leadership, HarvardBusiness School, says it's the pace. "As we move from 30 milesan hour to 70 to 120 to 180?as we go from driving straight downthe road to making right turns and left turns to abandoning carsand getting on motorcycles?the whole game changes, and a lot ofpeople are trying to keep up, learn how not to fall off."
A MAJOR GROWTH INDUSTRY
The Manchester survey ( ) of 140 companiesshows 9 in 10 executives believe coaching to be worth their timeand [link widoczny dla zalogowanych] money. The average return was more than $5 for each $1spent. (The Denver Post)
An executive coach is part advisor, part sounding [link widoczny dla zalogowanych] board, partcheerleader, part manager, part strategist. And, evidently, partguardian angel. "A coach may be the guardian angel you need torev up your career," says MONEY Magaine.
RESULTS
"Don't forget that the culture starts at the top," says SteveWilson, a Columbus, Ohio-based business psychologist. DanielGoleman concurs in his book, "Primal Leadership."
What is executive coaching? Coaches help executives increasetheir productivity, quality, work relationships and worksatisfaction by increasing their emotional intelligence. [link widoczny dla zalogowanych] Theyalso help the executive define authenticity and values. Skills,training, education and experience will get you in the game, [link widoczny dla zalogowanych] butthe higher up you go, the more your emotional intelligence makesthe difference.
Harvard University research shows that 85% of top performers'and managers' success is due to 20 people skills that can belearned and mastered. We can increase our emotional intelligenceover time, unlike our basic IQ, and it [link widoczny dla zalogowanych] matters more to happinessand success. It is crucial for executives and leaders.
DOES COACHING WORK? WHAT'S THE ROI?
One executive coach says that he "helps executives and teamsreach peak performance in both their professional and personallives." Some of the areas that might be addressed [link widoczny dla zalogowanych] areleadership, communication skills, team building, stressmanagement, conflict resolution, overcoming blocks to success,emotional intelligence, and work-life balance.
Start-Ups Magazine names coaching as the number two growthindustry after IT (Information Technology), and says it's thenumber one home-based profession.
The Harvard Business Review says "the goal of coaching is thegoal of good management: to make the most of an organization'svaluable resources." The most [link widoczny dla zalogowanych] valuable resource to anyorganization is its people. An executive establishes theorganizational culture, which influences every employee in theorganization.
According to Warren Bennis, Ph.D., Distinguished [link widoczny dla zalogowanych] Professor ofBusiness Administraion, USC, "Emotional intelligence, more thanany other asset, more than IQ or technical expertise, is themost important overall success factor."
Executives are getting coached on emotional intelligence skillsnot only for their own personal use [link widoczny dla zalogowanych] but for the future of theorganization. As one of my clients told me, "I can't take mypeople any farther than [link widoczny dla zalogowanych] I am."
CONCLUSION